Frequently asked questions
Community-based tourism is a type of tourism where travelers engage with local communities, experiencing their culture, traditions, and way of life. The focus is on sustainable practices that benefit the local community economically and socially while providing an authentic and immersive experience for visitors.
You can book a tour or activity directly through our website by using booking module on a listed activity detail page or by contacting us at info@communitybasedtourism-kwale.com. If you need assistance or have special requests, feel free to reach out to us via email or our contact form.
We offer a wide range of activities, including cultural tours, village visits, traditional cooking classes, handicraft workshops, nature walks, marine excursions, and more. Each activity is designed to give you an authentic experience of the local community and environment.
Yes, safety is our top priority. We provide all necessary safety equipment, including life jackets, and our guides are trained to ensure your safety during marine activities. Please review our Safety Guidelines for more information on how to stay safe while enjoying marine activities.
For marine excursions, we recommend bringing sunscreen, a hat, sunglasses, a swimsuit, a towel, and water shoes. If you're prone to seasickness, consider bringing medication. We also recommend carrying a reusable water bottle to stay hydrated.
Each tour and activity has a description that includes information about the physical demands. If you have any concerns about your fitness level or specific requirements, please contact us at info@communitybasedtourism-kwale.com, and we’ll help you choose the best options for your abilities.
Yes, we offer customizable tours and activities to suit your preferences and interests. Whether you want to focus on cultural experiences, nature, or marine activities, we can tailor an itinerary for you. Please contact us to discuss your needs.
Absolutely. We are committed to sustainable tourism practices that minimize environmental impact. We follow "Leave No Trace" principles, support conservation efforts, and encourage our guests to respect local wildlife and natural resources.
Our cancellation policy varies depending on the activity or tour. Generally, we offer a full refund if you cancel at least 48 hours before the scheduled start time. For specific details, please refer to our Cancellation Policy or contact us directly.
By participating in our tours, you directly support the local community. A significant portion of the revenue goes back to the community, funding education, healthcare, and infrastructure projects. Additionally, our tours often include opportunities to purchase locally made crafts and products, further supporting local artisans.
While it’s not necessary to speak the local language, learning a few basic phrases can enhance your experience and help you connect with the community. Our guides are bilingual and will assist with communication.
We value your feedback and encourage you to share your experience with us. You can leave a review on our website, send us an email at info@communitybasedtourism-kwale.com, or connect with us on social media. Your feedback helps us improve our services and continue supporting the local community.
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